Contact us

ABN: 26 382 680 883


Contact Centre opening hours:

Monday to Thursday 8.30am to 6pm, Friday 8.30am to 5pm (AEST).

Australia-wide: 1300 130 780
International: +61 3 9320 5300

Please note: Our contact centre is experiencing long wait times due to recent member communications about our insurance changes. We apologise for the inconvenience and appreciate your patience as we answer enquiries as quickly as we can. Alternatively, you can email us at 


Postal Address

PO Box 211
North Melbourne
VIC 3051


Victoria (Head Office)
833 Bourke Street
Docklands, VIC 3008

New South Wales
(Please call first to make an appointment)
Level 1, 1 Bridge Street
Granville, NSW 2142

(Please call first to make an appointment)
17 Cribb Street
Milton, QLD 4064

South Australia
(Please call first to make an appointment)
87 – 91 St. Vincent Street
Port Adelaide, SA 5015