Preparing your business for our merger with AustralianSuper
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Employers

Preparing your business for our merger with AustralianSuper

We are merging with AustralianSuper on 3 June 2022.

Latest updates

17 May 2022: Users of QuickSuper through LUCRF Super

  1. Read-only access to QuickSuper through LUCRF Super will continue to be available until 27 December 2022.
  2. If you use the file upload method to make contributions, you’ll also need to update your QuickSuper Employer Number in your payroll records, along with AustralianSuper’s USI & ABN (See 'AustralianSuper fund details' section below). You’ll receive an email from QuickSuper from 6 June 2022 with your new employer number
  3. Employers who have not made contributions to LUCRF Super since 1 July 2020 using QuickSuper may not have their access and data transferred to QuickSuper through AustralianSuper. Other eligibility criteria may also apply. Employers who are not transferred can apply for access to QuickSuper through AustralianSuper at any time by visiting australiansuper.com, clicking on Login and selecting QuickSuper (Employers) login.
  4. From 6 June 2022, only the following data will be transferred from QuickSuper through LUCRF Super to QuickSuper through AustralianSuper:
    • Client Data
    • Client Preferences
    • Employer Data
    • Employer Fund Relationship Data
    • Client Fund Data
    • Employee Data
    • Employee Fund Membership Data
  5.  

17 May 2022: AustralianSuper Business Portal

You’ll be able to access new AustralianSuper member numbers for your staff from mid-June 2022 by registering for access to the AustralianSuper Business Portal (separate from QuickSuper through AustralianSuper access). A user guide for the AustralianSuper Business Portal is available here.
 
We will automatically update member numbers for those employers who currently use QuickSuper through LUCRF Super and maintain employee records inside QuickSuper using the direct entry method. QuickSuper through LUCRF Super users who use the file upload method and employers using other clearing house systems will need to update member numbers in your payroll and/or clearing house records manually.

17 May 2022: AustralianSuper welcome emails

From 6 June 2022, all employers will receive a welcome email from AustralianSuper. In addition, transferring  users of QuickSuper through LUCRF Super will also receive a welcome email directly from QuickSuper inviting you to login and update your password.

What does the merger mean for you as an employer?

LUCRF Super will close on 2 June 2022 and all members will be transferred to AustralianSuper on 3 June 2022. There are some key changes that employers will need to make. 

Key dates

Recently completed
Next steps
11-14 Apr 2022: Members were sent a Significant Event Notice (SEN) and Transfer Guide about changes to their accounts. Read more.

20 Apr 2022: Employers were invited to attend one of four webinars about upcoming changes (see registration details below).

20 Apr 2022: Employers issued with details of changes to contributions processes.    
27 May 2022: Final date for contributions to LUCRF Super. QuickSuper^ clearing house access will be removed after this date.

28 May – 5 June 2022: Contributions for LUCRF Super members cannot be submitted to or processed by either fund.

3 June 2022: LUCRF Super and AustralianSuper will merge and all LUCRF Super members will be transferred to AustralianSuper.

6 June 2022: Contributions can resume but now be paid to AustralianSuper.

Your clearing house provider

There may be changes to how you access the clearing house depending on current provider. Please consider which scenario applies to you:

SCENARIO 1. You access QuickSuper through LUCRF Super

If you’re set up with QuickSuper through LUCRF Super, you won’t have to learn a new system, but you will need to re-register for QuickSuper through AustralianSuper using your new AustralianSuper employer number – which will be provided in your welcome email from 6 June 2022.    
 

Your business details (e.g. contact details etc.) and employee’s details (e.g. their super fund details etc.) currently inside QuickSuper through LUCRF Super will be transferred for you into a new version of QuickSuper through AustralianSuper after 27 May 2022.

Important: Before your access to QuickSuper through LUCRF Super is removed after 27 May 2022, you should download and save your contribution history for your records, as this will not be transferred to QuickSuper through AustralianSuper.

SCENARIO 2. You access QuickSuper through AustralianSuper

If you’re already using QuickSuper through AustralianSuper to pay contributions for all of your employees, you can continue using this access to make contributions for former LUCRF Super members from 6 June 2022.

Do you currently use both fund’s versions of QuickSuper?

Some employers may be using both fund’s versions of QuickSuper for various reasons, including where you have both AustralianSuper and LUCRF Super as the default fund for new employees covered by other enterprise agreements or awards.
 
Unlike in scenario 1 above, if you already use QuickSuper through AustralianSuper, your business and employee details currently inside QuickSuper though LUCRF Super will not be combined into your existing QuickSuper through AustralianSuper.

Important: Before your access to QuickSuper through LUCRF Super is removed on 27 May 2022, you should download and save your contribution history for your records, as this will not be transferred to a new version of QuickSuper through AustralianSuper.

SCENARIO 3. You use another clearing house

If you’re currently using a clearing house solution through another super fund or service provider, there’s no change to the solution or provider you use, however additional changes and updates for all employers are outlined below.

Changing the Unique Superannuation Identifier (USI) & Australian Business Number (ABN)

From 6 June 2022, you need to update the membership details in your contribution data for your employees with LUCRF Super accounts before you make your next contribution.

Replace the LUCRF Super USI & ABN with the AustralianSuper USI & ABN. The current LUCRF Super USI will be removed from the national clearing house network, and any payments made using the old details will be automatically rejected.

How you make the above changes will depend on which scenario applies to you:

How you input data into the clearing houseYour clearing house provider
 You currently use QuickSuper provided by LUCRF SuperYou currently use QuickSuper provided by AustralianSuperYou use QuickSuper through another super fund or you use a different clearing house
Manual entry method
You update employee records inside the clearing house with contribution amounts each time
We will update employee records inside the clearing house for you.You must update employee records inside the clearing house before your first pay run from 6 June onwards
File upload method
You extract data from your payroll system and upload into the clearing house each time
You must update employee records inside your payroll system before your first pay run from 6 June onwards.

AustralianSuper fund details

The LUCRF Super USI will expire on 27 May 2022. Then from 6 June 2022, you’ll need to change the USI from LUCRF Super to AustralianSuper in your payroll and/or clearing house system(s).

Important note: Please do not change the USI from LUCRF Super to AustralianSuper before 6 June 2022, as it will create duplicate accounts for your employees.

spinabnsfnsuperannuation usipension usi
STA0100AU65 714 394 8982683 519 45STA0100AUSTA0002AU

Your default super fund

If LUCRF Super is your default super fund for new employees who don’t nominate their own choice of fund (or don’t already have a ‘stapled’ super fund), you can change it to become AustralianSuper. You will also need to update the Standard Choice form you provide new employees from 6 June 2022. AustralianSuper will provide details in your welcome email.

How do I update the default fund inside QuickSuper?

  1. Login to the QuickSuper clearing house
  2. Under the Administration menu item, select Fund Relationships
  3. Select View details and then delete LUCRF Super (if applicable)
  4. Select Create New Relationship, search for AustralianSuper by name or ABN
  5. Then select Create fund and it will be saved as your new default fund.

If you use a different clearing house, then the process above will be different. Contact your clearing house provider for support.

Your AustralianSuper ‘Welcome email’ 

Shortly after 3 June 2022, you’ll receive an AustralianSuper ‘Welcome email’ which will include the following information:

  • your new AustralianSuper Employer ID, if you don’t already have one,
  • details on how to register for QuickSuper through AustralianSuper, 
  • details about being an AustralianSuper business partner, and
  • handy information to make your employees super payments.


More information

You can stay informed about the merger and important changes for members and employers on our merger hub.

You can also learn more about AustralianSuper, including how you’ll be supported after the merger is completed at australiansuper.com/lucrftransfer-employers.

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We’re here to help

If you have questions, you can contact your Business Development Manager or get in touch with us below.

Get in touch

^QuickSuper is a registered trademark and a product owned and operated by Westpac Banking Corporation ABN 33 007 457 141. Westpac’s terms and conditions applicable to the QuickSuper service are available after your eligibility for the free clearing house service is assessed by AustralianSuper. A Product Disclosure Statement (PDS) is available from Westpac upon request. AustralianSuper doesn’t accept liability for any loss or damage caused by use of the QuickSuper service and doesn’t receive any commissions from Westpac if employers use this service. You can choose to make your contributions using a different service, but it needs to meet the government’s minimum data standards, visit ato.gov.au.

AustralianSuper Pty Ltd ABN 94 006 457 987, AFSL 233788, is the Trustee of AustralianSuper ABN 65 714 394 898. 

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