COVID-19 and your insurance
These are challenging times for all of us as we adapt to change – both in the way we live and work, but also in keeping up to date with evolving rules and regulations. Let us help provide some clarity around insurance, which forms part of your super.
Our insurance is provided by OnePath, and members with active insurance cover are covered for Total and Permanent Disablement (TPD), Income Protection (IP), Terminal Illness or Death Only claims resulting from COVID-19. There is no pandemic-related exclusion on our insurance covers and the claim process remains the same.
However, if you make changes to your insurance cover after 1 April 2020, you may need to answer questions relating to recent travel overseas, self-isolation and testing / diagnosis for COVID-19, which could have an impact on your insurance cover changes being accepted.
To make a claim, head to How to make an insurance claim on our website.
Income Protection cover
Income Protection covers you when you're unable to work because of sickness or injury, not when you lose your job, you’re made redundant, or your income is reduced. If you cannot work because your health is impacted by COVID-19 and you want to claim your IP cover, please check your relevant waiting periods (either 30, 60 or 90 days).
To find out more about IP cover and how it works, please head to Income Protection.
Temporary early access to your super
The Government is allowing individuals affected by COVID-19 to access up to $10,000 of their superannuation in 2019/20 and a further $10,000 in 2020/21. Before you do so, you need to understand the long-term impact this may have on your insurance cover.
If you currently have insurance cover and:
- you withdraw an amount which reduces your account balance to zero, you’ll lose your insurance cover and you won’t be eligible to receive a Death, Total and Permanent Disablement (TPD), Terminal Illness or Income Protection benefit for any event or illness/injury that occurred from the date your cover was cancelled.
- you withdraw an amount which reduces your account to a low balance where it is not sufficient to continue to pay the premiums, you may lose your cover and won’t be eligible to receive a Death Only, TPD, Terminal illness or Income Protection benefit for any event or illness/injury from when your cover is cancelled.
For more information relating to COVID-19 Government assistance packages and how they may apply to you, head to LUCRF Super’s response to COVID-19.
Frequently asked questions about Income Protection cover
Does my Income Protection insurance policy cover tests, hospitalization or treatment if I’m diagnosed with COVID-19?
Am I covered if I’m in self-quarantine or self-isolation but I haven’t been diagnosed with COVID-19?
Does a period of quarantine, leading to diagnosis, count towards waiting periods that apply before benefit payment begins?
Will you approve my disability claim if my quarantine period extends beyond the waiting period but I’ve not been officially diagnosed with COVID-19?
Does my IP policy cover injury or sickness if I’m overseas?
Death Only cover
If a LUCRF Super member dies as a result of COVID-19, will their death be covered?
Changes to insurance cover
Am I able to increase my insurance cover because of COVID-19?
Putting Members’ Interests First (PMIF) and COVID-19
What is PMIF?
On 1 April 2020, the Federal Government’s Putting Members’ Interests First (PMIF) legislation came into effect. PMIF aims to reduce the erosion of super by inappropriate insurance arrangements and to encourage members to make an active choice about the insurance attached to their super or pension accounts.
If your insurance has been cancelled as a result of PMIF and you want to reinstate your insurance, or you have questions about these changes, please head to Putting Members' Interests First - what you need to know.