COVID-19 and your super
A knowledge hub for you. With all the latest updates, news and information on coronavirus.
A message from our CEO
We've all been significantly affected by the global pandemic this year. We understand the many impacts this has had on you and your families.
There’s also been considerable impact on financial markets and the global economy. Our investment strategy has allowed us to be well prepared for these market ups and downs, and respond quickly to the Government’s temporary early access to super initiative.
If you’re considering making changes to your super in the short term, think carefully about the impact these could have on your future retirement balance and other entitlements.
We’ll continue to support you now, and in the future as we adjust to a new way of living and working. Our focus, as always, is working for a better future.
Chief Executive Officer, LUCRF Super
Applied for early access to your super?
There's generally no need to contact us.
If the ATO has approved your application via MyGov, they'll notify us, and we'll generally process your payment within 5 business days. The money will be in your bank account within a further 5 business days, depending on your banking institution.
We'll reach out to you if the information you've provided the ATO doesn't match our records.
We're working to support our members in financial distress and appreciate your patience.
If you're applying to the ATO for early access to your super for the second time, it's vital that you check your current LUCRF Super account balance in Members Online as the balance you see in myGov won’t reflect the early access payment we made to you earlier this year.
COVID-19 Frequently Asked Questions (FAQs)
You may have some concerns about the impact COVID-19 is having on your super, so we’ve put together answers to some of the key questions you’ve been asking.Learn more
Key financial support options
If you’re currently experiencing financial hardship, there’s a range of financial support options available to you.
Temporary early access to super
Everything you need to know about accessing your super early.Learn more
The pros and cons of accessing your super early
Accessing your super early could provide you with a short-term financial relief but will also leave you with less money when you retire. Consider the benefits as well as the impacts before making any decisions.
COVID-19 and your insurance
Early withdrawals from your super account could result in any insurance cover you have being impacted.Learn more
Investment market update - May 2020
Our investment strategy means we've been well prepared to manage the impacts of COVID-19 on your super.
We're here for you
If you're not sure what to do next you can speak to us.Get in touch